Frequently Asked Questions

1. How do I know which calling card is the best choice for me?

Our Provider offers calling cards to every country in the world. To determine which card is right for you, select the country you will be calling from and the destination to which you will be calling. Cards with connection fees often have lower rates, but charge you a connection fee every time you call. These cards offer more minutes and are better for longer conversations. They are ideal if you intend to use your card only a couple of times. A "no connection fee calling card" is usually a better choice for shorter, more frequent phone calls. If you are calling to cellular phones then choose a card which is designed specifically for calling cellular phones. Also, some cities in many countries have even lower rates than the rest of the country. See if your city is listed in the search box.

2. Why must you call to verify my order?

Confirming your order is our way of ensuring consumer protection against credit card fraud. Our highly-trained customer service representatives inspect and verify all new orders to guarantee your online security. All fraudulent orders are reported to the appropriate authorities. This keeps the rates low for everybody. You only have to confirm your order the first time. And, with cards this good, you will be ordering often.

3. What are the business hours of your customer service?

Our Provider is staffed with customer and technical support personal 24 hours a day, 7 days a week. Customer service representatives are available to help you at any time. Please call at 1-888-520-9215.

4. Why are rates so much lower than my current provider?

Our Provider has its own proprietary worldwide network, which enables us to get the lowest rates and best connection quality to anywhere on the planet. They have cut out the middleman to save you money. Also, Our Provider's "EMAIL CALLING CARD PIN Delivery System" eliminates extra costs that may increase rates on "real" phone cards.

5. Once I purchase a calling card, how do I use it?

Upon purchasing a phone card from Our Provider, you will receive an email providing you with a toll-free access number, PIN number and a customer service number. Simply, call the access number, enter your PIN (personal identification number) and then dial the phone number you wish to reach.

6. What are the acceptable payment methods?

Our Provider accepts all major credit cards including MasterCard, Visa, Discover and American Express. If you don't have a credit card, you can still purchase a phone card from Our Provider by sending a check or a money order.

7. Can I use these phone cards anywhere?

Our Provider offers products that allow you to call to any country in the world from any phone in the United States and Canada. Our Provider also offers cards for calling from other countries to the U.S and select other countries. Our phone cards work with virtually all cellular networks and payphones. Please note that some hotels and conference centers charge high rates to use phone lines, regardless of the calling card rate.

8. Why are the rates different when calling a cell phone?

In most international countries, a surcharge is applied when calling to cellular phones. This additional charge results in rate increases. Unlike the United States, many countries charge the caller for calls. The receiver of a call, even on a cell phone, does not have to pay for the call, or it's air-time. Imagine if it were like that in the United States. It would sure cut down on the sales calls to our cellular phones.

9. Is my online transaction secure?

Yes. All online transactions are handled with the industry standard encryption. This ensures that your credit card information is kept confidential and your order remains secure.

10. What is the affiliate program, and how can I join?

Being part of the affiliate program at is an excellent opportunity to start making money on your already existing web site. Becoming an affiliate is easy and free.

11. Can I earn free phone cards from Our Provider?

Yes. You can earn free phone cards by telling your friends about Our Provider's products and services. Simply click on "Refer-A-Friend" and fill out the referral form and start earning free calling cards.

13. What is your return/exchange policy?

Our Provider will be happy to exchange any unused phone card for a different phone card of equal value.

14. When will my phone card expire?

The expiration dates on our phone cards vary. Please check the detail page of the specific phone card you purchased for more information.

15. Can I use my pre-paid phone card from a cellular phone?

Yes. You can use your calling card to call internationally from any cellular phone that is capable of calling a toll-free number. Regular airtime charges will apply just as any call used with your cellular provider.